A Significant Event has been designated by the Insurance Council of Australia (ICA) for the flood-affected areas of Victoria, New South Wales, and Northern Tasmania.
To evaluate and track the effects of this developing flood disaster on insurance claims, the Insurance Council's mechanisms have been initiated.
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| Insurance Council declares Significant Event for three States impacted by floods |
A Significanty event declaration includes:
- The ICA consults with members before beginning the processes for collecting, analysing, and reporting claims data.
- Affected residents will receive support, and ICA officials will keep in touch with the government and agencies to understand the effects on the neighbourhood.
- The ICA's disaster hotline, 1800 734 621, is open and ready to help policyholders with any questions they may have about their insurance coverage.
- Community safety is an insurers' top issue because this weather event is still developing throughout three States. We fervently urge everyone who is touched to prioritise their safety and follow evacuation orders.
Even if you are unsure of the entire extent of the damage, please get in touch with your insurance as soon as you can to start the claims procedure if your property has been affected.
The Insurance Council is coordinating the recovery effort with emergency services and government employees in Victoria, Tasmania, and New South Wales, and will keep a close eye on the weather predictions for the coming week.
The ICA and insurers are reminding customers that they are not required to save destroyed items, including carpets and furniture, and instead should take photos, note any identifying information, and keep material samples as some people have already begun the clean-up procedure.
CEO of the Insurance Council of three States impacted by floods
Our top priority right now is community safety. We firmly advise everyone who will be impacted to make sure they pay attention to emergency services, evacuate if instructed to do so, and delay going back to their property until emergency services have determined it is safe to do so.
We urge everyone to be alert and pay attention to any emergency warnings since this is still a significant event that is spreading across three States and additional extreme weather is predicted later this week.
If the floods have affected you, get in touch with your insurance provider as soon as you can, either by phone or online, to file a claim and get information on the claims procedure.
We are closely watching the situation as claims are now steady but could rise as this incident develops. As the entire La Nia event has lasted throughout the year, insurers have greatly boosted the resources available to their claims teams.
What to do if flooding affects your property:
- Avoid doing anything that could endanger anyone's safety.
- Only go back to your property after receiving permission from the emergency services.
- Do not turn on your electricity until an electrician has examined the property if water has entered.
- As soon as you can, get in touch with your insurance provider to file a claim and ask questions about the procedure.
- To establish a claim, start the cleanup after taking a tonne of pictures or videos of the property's damage and its contents and possessions.
- Get rid of any carpet and soft furnishings that have water damage and could be dangerous to your health. To prove a point, take a variety of images, then get rid of the objects. Unless they constitute a health danger, don't discard anything that can be mended.
- Make a list of all the damaged items and give a thorough description, including the brand, model,
- Before beginning or approving any building work, including emergency repairs, speak with your insurer and request written authorization from them. Unauthorized work could not be covered by your insurance.
- If your vehicle has water damage, don't drive it.
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